Privacy Policy

Effective Date: July 31, 2026

Last Updated: July 31, 2026

1. Introduction

FlipTrybe ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use FlipTrybe Ads Campaigner ("Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Username and password (password stored as encrypted hash)
  • Full name and display name
  • Email address
  • Organization and workspace information
  • Account creation and last updated timestamps

2.2 Authentication Information

For security purposes, we collect:

  • Authentication tokens and session data
  • Two-factor authentication secrets (TOTP)
  • Two-factor backup codes
  • Email verification status
  • Login timestamps and session information

2.3 Campaign and Content Data

When you create and manage campaigns, we collect:

  • Campaign details, objectives, and configuration
  • Campaign status and timeline
  • Creative assets (images, videos, text)
  • Campaign notes and assignments
  • Campaign performance data and analytics

2.4 Media and Assets

We store and process media you upload including:

  • Images, videos, and screenshots
  • Campaign creative materials
  • Report attachments
  • Metadata associated with uploaded files

2.5 Financial Information

For campaign funding and payments, we collect:

  • Wallet and account balance information
  • Campaign budget allocation data
  • Payment transaction records
  • Ledger entries and financial history

2.6 Platform Integration Data

When you connect platform accounts, we collect:

  • TikTok, Instagram, Facebook, and other platform credentials (via OAuth)
  • Ad account IDs and platform-specific identifiers
  • Campaign performance data from connected platforms

2.7 System and Usage Information

We collect information about your use of the Service including:

  • Access logs and timestamps
  • User actions and interactions
  • API key usage and integrations
  • Error logs and system events

3. How We Use Information

We use collected information for:

  • Providing and maintaining the Service
  • Processing campaign creation and management
  • Processing payments and managing wallets
  • Authenticating users and securing accounts
  • Providing customer support
  • Monitoring Service usage and performance
  • Preventing fraud and unauthorized access
  • Complying with legal obligations
  • Improving and optimizing the Service

4. How Information Is Shared

We do not sell personal information. We share information in the following circumstances:

4.1 Third-Party Service Providers

We share information with service providers who assist in operating the Service, including:

  • Payment processors (Korapay)
  • Cloud storage and hosting providers
  • Database and infrastructure providers
  • Customer support platforms

4.2 Advertising Platforms

When you connect accounts to advertising platforms (TikTok, Instagram, Facebook, etc.), we share campaign data as necessary to facilitate campaign management and optimization on those platforms.

4.3 Legal Compliance

We may disclose information when required by law or to protect our legal rights, your safety, or the safety of others.

4.4 Business Transfers

If FlipTrybe is involved in a merger, acquisition, or bankruptcy, your information may be transferred as part of that transaction.

4.5 With Your Consent

We share information with third parties when you consent to such sharing.

5. Third-Party Services

Our Service integrates with third-party platforms including TikTok, Instagram, Facebook, and others. These platforms have their own privacy policies, and your information is subject to their policies when shared with them. We are not responsible for third-party privacy practices.

Third-party platforms may also collect information directly from your interactions with their services. Please review their privacy policies for details.

6. Cookies and Similar Technologies

We use the following technologies to collect information:

6.1 Browser Storage

We use browser local storage to maintain authentication tokens and session information. This allows you to remain logged in across sessions.

6.2 Cookies

The Service may use cookies for authentication, user preferences, and service functionality. You can control cookies through your browser settings.

6.3 Analytics

We collect usage data to understand how the Service is used and to improve functionality.

7. Data Retention

We retain personal information as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

When you delete your account, we delete associated personal information, subject to legal retention requirements and backup retention periods. Campaign and financial data may be retained for compliance and dispute resolution purposes.

8. Data Security

We implement security measures to protect your information, including:

  • Encrypted password storage
  • HTTPS/TLS encryption for data in transit
  • Secure authentication and session management
  • Access controls and authorization checks
  • Regular security monitoring

No security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights and Choices

You have the following rights regarding your information:

9.1 Access and Portability

You can access and download your account information through your account settings.

9.2 Account Control

You can update, correct, or delete account information through your profile settings.

9.3 Account Deletion

You may request deletion of your account and associated data. Some data may be retained for legal or compliance purposes.

9.4 Communication Preferences

You can manage notification preferences through your account settings.

9.5 Cookies and Tracking

You can control cookies and local storage through your browser settings.

9.6 Contact Us

To exercise your rights, contact us at hello@fliptrybe.xyz

10. Children's Privacy

FlipTrybe Ads Campaigner is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using the Service, you consent to the transfer of your information to countries outside your country of origin.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted. We will notify you of material changes via email or prominent notice on the Service. Your continued use of the Service constitutes acceptance of the updated Privacy Policy.

13. Additional Rights for Certain Jurisdictions

Residents of certain jurisdictions may have additional privacy rights. If applicable laws grant you specific rights regarding your personal information, please contact us to learn more about exercising those rights.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

FlipTrybe
Email: hello@fliptrybe.xyz

We will respond to privacy inquiries within a reasonable timeframe.

15. Data Processor Information

FlipTrybe processes personal information on behalf of users and their organization. For details about how we process personal data as a service provider or data processor, please contact hello@fliptrybe.xyz.

© 2026 FlipTrybe. All rights reserved.